I have been going to Karen for over 15 years for work on my eyebrows, face, underarms and bikini. Karen is extremely knowledgeable and only does what is best for her clients. She is patient, understanding and treats her clients as if they are family. Karen is realistic about how much time an area will take to clear and individualizes her treatment based on each client. She is extremely accommodating in terms of scheduling and always gives the client her full attention during each session. Even when the treatment is uncomfortable, Karen is able to make the experience pleasant. I am so thankful to have been able to go to Karen for so many years and all my friends are jealous when they hear that I haven't had to shave my underarms or bikini line in about 5 years. Karen is the absolute best and I highly recommend her services!