I was introduced to Karen Calder about 14 years ago when I was advised to try electrolysis on some undesirable facial hair. Up until that time, I had been waxing various areas on my body. After successful treatment of this delicate area, I decided to continue the treatment on other areas as the hair removal is permanent and leaves the skin extremely smooth. Needless to say. I have been thrilled with the results: no more waxing which left ingrown hair or shaving, which left stubbles! I wouldn't trust anyone else but Karen to treat these sensitive areas.