I became a client of Karen's 10 months ago when I decided I could no longer keep up with the excessive hair growth on my face, which included the unruliest ingrown hairs that were starting to cause marks and scarring on my face. And it's one of the best decisions and investments I could have ever made. Karen is a real pro and expert in her field. Beyond her technical expertise in electrolysis, I have found Karen even more knowledgeable and empathetic than my own dermatologist and physicians when asking her questions about hair growth and other hormone triggering conditions like melasma that I've had to deal with. She has a wonderful bedside manner, which is extremely important due to the nature of the work. I live in Washington, DC and have family on Long Island, so I plan my monthly visits back based on Karen's availability. I have seen a dramatic reduction in my hair growth and significant improvement in my skin (since I don't have to touch my face anymore to remove hairs like I used to daily). The process does require patience on behalf of the client, but once you decide that electrolysis is the choice for you, you'll be glad you chose Karen.